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Individual giving coordinator

Richmond
Sane
Posted: 11 September
Offer description

Overview

SANE

An exciting opportunity to work with a leading digital mental health organisation, adding value with your professional fundraising, campaigns and teamwork skills

Full time, Permanent

Not For Profit Salary packaging & benefits- package up to $18,550 per year

Attractive location, close to public transport in Melbourne/ Sydney

Opportunity to make an impact on the lives of individuals affected by complex mental health issues


About the role

Reporting into the Fundraising Manager, and working in a high performing team, the Individual Giving Coordinator plays a key role in delivering SANE's new Fundraising Growth Strategy. The position is responsible for managing SANE's annual appeals, matched giving days, acquisition campaigns and growing the regular giving program. This role focuses on implementing elements of the fundraising calendar, coordinating campaigns across channels, supporting donor care functions, and ensuring accurate processing and reporting of donations.


Key responsibilities

* Project manage fundraising campaigns (appeals, regular giving, acquisition) on time and within budget
* Work with the Fundraising Manager to develop and implement Regular Giving acquisition strategy across channels including telemarketing and digital
* Develop and implement donor retention strategies for both single gift donors and regular givers, including welcome and retention communications
* Drive income growth and exceed budget targets
* Set, monitor and report on targets including tracking of income and expenditure against budgets and donor retention and uplift
* Draft, proof, and coordinate content and collateral, including briefs, scripts, surveys, emails, and print materials
* Support the approval and sign-off process for campaign assets
* Maintain campaign documentation and procedural records


About you

* Minimum 2 years' experience in fundraising, philanthropy, marketing or supporter engagement in a not-for-profit environment
* Sound knowledge of Microsoft Office (especially Excel) and CRM or donor management systems
* Strong written and verbal communication skills, including writing and editing content
* Attention to detail, with strong administrative and data handling skills


What's in it for you?

* A friendly and collaborative environment
* Additional days of Cultural and Ceremonial Leave per year


How to Apply

To apply, please submit your resume and cover letter by Sunday 21 September 2025, addressing the criteria below:

* What qualifications, certifications and credentials (and relevant experience) do you have to support your application?
* Do you have the right to work in Australia?
* Would you require any reasonable adjustments during the recruitment process?

Please note: all SANE Employees are required to complete compliance checks including a National Police Check and Working with Children\'s Check.


Equal Opportunity

SANE is an Equal Opportunity Employer and we are proud champions of lived experience. We encourage applicants of all backgrounds, including people with lived experience of complex mental health, Aboriginal and Torres Strait Islander people, people with disabilities, people from CALD and LGBTQIA+ communities, and people of all ages to apply.

Applications for this role will take you to the employer's site.


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