Customer Service Role
* Provide exceptional customer service through various communication channels.
* Making bookings for customers by phone and online platforms.
* Responding to customer inquiries in a timely and professional manner.
* Liaising face-to-face with customers to resolve their issues.
The ideal candidate will have:
* Exceptional customer service skills with a focus on building strong relationships.
* A valid driver's license to facilitate work requirements.
* Outstanding verbal and written communication skills to interact effectively with customers.
* Excellent organizational skills with the ability to prioritize tasks efficiently.
This role involves working as part of a supportive team environment, focusing on frontline customer service, sales, customer management, general administration, and office duties.
Benefits:
* Ongoing training and development opportunities to enhance your skills and knowledge.
* A collaborative and dynamic work environment that encourages teamwork and open communication.
* A competitive salary package that reflects your value to the organization.
About This Role: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our frontline team, you will be responsible for providing exceptional customer service, resolving customer complaints, and contributing to the overall success of our business.