* Utilise your Administrative expertise to provide support and advice to the Civil and Enforcement Services business unit * 2 x Ongoing, Full-Time opportunities to work with a high-performing and passionate team in the Victorian Public Service * VPS Grade 4: $95,102 - $107,905 plus superannuation. About the Business Unit: Civil and Enforcement Services (CES) is a business unit within the Department of Justice and Community Safety's Courts, Civil and Criminal Law group. CES is responsible for managing the end-to- end infringement system in Victoria. About the Role: The Technical Review Officer role is located within Enforcement & Support Services, which is a branch of CES. In addition to processing more complex applications from members of the public and other associated complex issues, the role of a Technical Review Officer is to assist in the day-to-day supervision of the team and provide review officers with a point of contact for any technical support or advice they may need. Some of your duties will include: * Managing a portfolio of complex files to ensure consistent and considered outcomes in a timely manner * Providing specialist advice to the Operations Team staff on complex technical matters in order to deliver the required outputs * Undertaking all the functions associated in managing correspondence including (but not limited to) investigation of complaints at the direction of Operations Team Leads, escalated queries and responses to other incoming correspondence. To learn more about this role before applying, please read the attached position description. About You: As our ideal candidate, you will possess: * Competent use of Microsoft Office and relevant IT systems and applications * High level of technical knowledge and understanding of the rules, regulations, practices and procedures based on knowledge of the Fines Reform Act 2014 or practical experience in the application of other or similar legislation * Understanding of the infringements lifecycle or demonstrated ability to acquire understanding is desirable. Eligibility for employment: To be eligible for employment with us, you must be: * an Australian citizen, or * an Australian permanent resident, or * a New Zealand citizen. If you do not meet the above criteria, but hold a valid visa which enables you to work in Australia and at the department, you should contact the nominated contact person for the position to discuss your eligibility for the role. How to Apply: Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles). If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and you