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Business & operational readiness test lead

Melbourne
Michael Page
Posted: 10 March
Offer description

* Lead Business Readiness Testing for a national telco transformation program
* High‐visibility role across business and technical teams

About Our Client

Join a leading technology consultancy, delivering a significant transformation and modernisation programme for a leading telecomms provider. You'll be part of a large‐scale, business‐critical program focused on improving network performance, operational stability, and customer experience. The culture is collaborative, delivery‐focused, and grounded in transparency, with strong investment in quality, engineering excellence, and business readiness. Women and individuals from all diverse or minority backgrounds are strongly encouraged to apply, as the organisation is deeply committed to equal opportunity and inclusive hiring.

Job Description

Business Readiness Testing Leadership

* Lead and oversee the end‐to‐end BRT process, ensuring coverage aligns with business workflows, operational processes, and readiness objectives
* Validate that business scenarios, requirements, and operational processes are accurately translated into test cases and acceptance criteria
* Coordinate and manage BRT execution across business teams, technical stakeholders, and project squads
* Manage readiness activities, including environment preparation, data setup, and stakeholder alignment

Stakeholder Engagement & Communication

* Act as the central point of contact for BRT across delivery, operations, product, and business readiness teams
* Facilitate defect triage sessions and ensure impacts, resolutions, and priorities are communicated clearlyProvide consistent reporting on BRT progress, risks, outcomes, and readiness status

Quality, Risks & Operational Readiness

* Identify, document, and elevate defects, gaps, and risks, ensuring appropriate ownership and resolution pathways
* Drive the formal BRT sign‐off process, ensuring all acceptance criteria are met, and business stakeholders are confident in solution quality
* Contribute to static testing activities, including review of requirements, solution designs, and business process documentation

Deliverables Include

* BRT test plans (scope, approach, entry/exit criteria, resources)
* Detailed test cases mapped to business processes
* Execution reports, defect logs, and readiness summaries
* Recommendations for defects, enhancements, or process improvements
* Documentation of impacts, dependencies, and mitigation strategies
* Alignment of BRT outcomes with operational go‐live readiness

You Will Bring

* Strong experience in Business Readiness Testing, UAT, Operational Readiness, and Network Assurance
* Background from either testing or operational assurance, ideally in a large telco environment (e.g., comparable to major Australian telecommunications operators)
* Experience overseeing testing of Network Assurance processes or solutions
* Extensive stakeholder engagement experience, able to translate technical issues into business terms
* Excellent communication skills and strong decision‐making capability
* Analytical and critical‐thinking skills with the ability to identify gaps, risks, and dependencies
* A collaborative and solutions‐focused approach, with the confidence to influence diverse groups
* High attention to detail with persistence in driving quality and long‐term fixes

Eligibility

* Must have full working rights in Australia
* Unfortunately, no sponsorship is available for this role

What's On Offer

* Work within a fast‐moving, large‐scale program environment with modern technology, large data flows, and complex operational processes
* Strong exposure to business, product, and technical leadership
* Opportunity to directly influence operational stability and national network performance
* A supportive program environment that values diversity, collaboration, and career development
* Market‐leading benefits, salary package, and career opportunities

Contact

James Franklin

Quote job ref: JN-022026-6958403

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