Sales Support/Appointment Setter
Are you a highly organised and detail-oriented professional with a confident phone manner?
Do you thrive in a fast-paced environment where multitasking and problem-solving are key?
Do you want a base salary plus the ability for overtime and bonuses?
If so, we want you to join our team as a Sales Support/Appointment Setter for our Tanah Merah Office!
About the Role:
As one of our Appointment Setting and Sales Support Team, you will play a crucial role in ensuring the efficient scheduling of appointments for our existing database of contacts and clients. Your main goal is to coordinate appointments for our sales team within agreed protocols and timeframes while maintaining excellent communication with staff and customers.
Key Responsibilities:
- Engage with Warm Leads: Reach out to potential clients who have expressed interest through our website
and advertising channels.
- Database Reactivation: Reconnect with previous clients and leads to generate renewed interest.
- Appointment Scheduling: Coordinate and schedule consultations for our sales team with qualified prospects.
- Database Maintenance: Update and maintain client records in our database.
- Networking & Events: Presence at key marketing events representing the company to give product-based customer service to attendees.
What We’re Looking For:
- Confident Phone Manner: Strong verbal communication skills and ability to build rapport. to engage with customers and team members.
- Excellent Multitasking & Problem-Solving Skills: Ability to juggle multiple tasks and find effective solutions quickly.
- High Attention to Detail: Accuracy in scheduling, documentation, and record-keeping.
- Strong Organisational Skills: Ability to manage schedules and coordinate workflow efficiently.
- A customer-first mindset: You’re focused on delivering value and great service.
- Experience in sales, retail, or customer service (property improvement experience is a plus but not essential).
- Ability to learn and adapt – We’ll provide product training, but a keen interest in home security, sustainability and property improvement helps!
- Tech-savvy – Comfortable working with CRM systems, online tools, and digital communication.
Why Join Us?
- Great Team - Be part of a supportive and agile team.
- Opportunity for Growth - Enjoy a stable, full-time role in a growing company.
- Supportive Environment - Work in a well-structured environment with clear KPIs, team meetings and performance reviews.
- Base salary+ overtime + Uncapped Commissions – Rewarding your success with top-tier earnings.
- All Calls are existing database – No cold calls, just engaged customers ready for solutions.
- Industry-Leading Reputation – Our competitive pricing and strong brand make calling easy.
If you’re ready to take on a vital role in our engine room where your skills and expertise will make a real impact, we’d love to hear from you! Please submit your resume along with a cover letter outlining your suitability for the role.
We’re reviewing applications as they come in and will be interviewing standout candidates along the way—so if this role feels like the right fit for you, don’t wait to apply! We’ll close the listing once we’ve found the right person
📌 Appointment Setter/Sales Support Officer
🏢 Important Company of the Sector
📍 Logan Central