CH01 CHE Fresenius Medical Care (Schweiz) AG in Stirling is looking for a Customer Care Team Leader to lead and support the customer service team. The role focuses on high-quality service delivery and escalation management, ensuring compliance with KPIs and SLAs.
The ideal candidate will have proven experience in customer service leadership, strong coaching skills, and the ability to manage competing priorities in a dynamic environment. The position offers a full-time contract and a supportive team culture.
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