Customer Service Representative
We are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. This is an exciting opportunity for someone who enjoys interacting with customers, working in a fast-paced environment, and being part of a dynamic team.
In this role, you will be responsible for providing exceptional customer service, resolving customer queries and complaints, and promoting our products and services. You will also have the opportunity to work closely with colleagues to achieve sales targets and improve customer satisfaction.
Key Responsibilities:
* Provide excellent customer service through effective communication, active listening, and problem-solving skills
* Respond to customer queries and resolve complaints in a professional and timely manner
* Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
* Stay up-to-date with product knowledge and promotions to effectively promote our products and services
Requirements:
* Degree or equivalent in a relevant field (e.g., business, marketing, communications)
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong problem-solving and conflict resolution skills
Benefits:
* Fully flexible shift patterns
* Six weeks holiday (including bank holidays)
* Discounts on our products and services
* Opportunities for career progression and development
* A range of family-friendly policies including maternity and adoption leave
What We Offer:
We offer a supportive and inclusive work environment, competitive pay, and opportunities for career growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.