Introduction
WHY WORK WITH US? "It's not what we do, it's how we do it"
We pride ourselves on our values of Community, Initiative, Respect, Teamwork and Welcoming. These values sit at the heart of how we work, how we treat our people, represent our business and deliver outstanding events.
Plus, we offer the following people perks:
1. Free undercover parking in the heart of Broadbeach
2. Discounted onsite team member café
3. Flexible work arrangements
4. Paid parental leave
5. Discounted food and beverage and accommodation at The Star Entertainment Group properties
6. Access to health & wellbeing programs
7. Ongoing learning and development opportunities
8. Reward & Recognition Program
Reaching Earthcheck Master Certification status we are an environmentally conscious and sustainability focused organisation that seeks to continuously educate, support and ensure our team members foster and understand the importance of our environmental stewardship.
Description
THE ROLE
As an Event Manager, you'll be responsible for the smooth coordination and management of assigned events, maintaining strong client relationships and supporting repeat business. You'll ensure every detail is delivered to the highest standard.
Your key responsibilities will include:
9. Managing all aspects of assigned events from planning through to execution.
10. Preparing event orders and distributing to relevant departments.
11. Liaising with clients to ensure requirements are met and expectations exceeded.
12. Coordinating site inspections and client meetings.
13. Maintaining accurate records in Momentus and other systems.
14. Monitoring service quality and resolving issues with diplomacy and tact.
15. Supporting sales with repeat business and short-lead enquiries.
16. Preparing monthly forecasts and reports.
ABOUT YOU
You're highly organised, detail-focused and thrive in a fast-paced environment. You'll bring:
17. Strong communication and organisational skills.
18. Proficiency in Microsoft Office and sound computer skills.
19. Ability to liaise effectively with clients and internal teams.
20. Previous experience with event management systems (Momentus and Event Draw desirable).
21. A proactive, team-oriented approach with a passion for delivering exceptional service.
Full Australian working rights are required for this position in addition to a probity check.
The Gold Coast Convention and Exhibition Centre is part of The Star Entertainment Group.
To apply, please upload your cover letter and resume.