Role Overview
The PMO Project Coordinator plays a key role in supporting the delivery of a large‐scale Compliance Uplift Program. This role provides governance coordination, operational discipline and program administration to enable effective decision‐making, clear communication and smooth execution across multiple workstreams. As part of the Program Secretariat, you'll coordinate governance forums, maintain documentation standards, support dashboards and tracking, and act as a central point of contact for program communications. The role reports to the Senior Program Director – Compliance Uplift.
Responsibilities
* Coordinate and run program governance – schedule forums, prepare agendas and pre‐reads, capture minutes, actions and decisions, and ensure follow‐ups are completed on time.
* Maintain core program artefacts and reporting – manage RAID logs, milestone plans, change items, status reports and dashboards, ensuring accuracy, version control and documentation standards.
* Support program communications and stakeholder alignment – draft updates and briefing notes, act as a central coordination point across workstreams, and ensure consistent messaging to senior stakeholders.
* Enable smooth program operations – support onboarding, vendor coordination and cross‐team dependencies, monitor adherence to governance protocols, and elevate risks or issues as required.
Qualifications
* Proven experience in a PMO, Project Coordinator or Program Secretariat role, supporting governance forums, structured reporting and multi‐workstream delivery environments.
* Strong capability in program administration and documentation control, with experience managing RAID logs, dashboards, status reporting and executive‐ready materials.
* Excellent stakeholder coordination and communication skills, with the ability to work confidently across senior leaders, delivery teams and vendor partners.
* Highly organised and detail‐oriented, with the ability to operate effectively in a fast‐paced, complex program while balancing competing priorities and deadlines.
Benefits
Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on‐site childcare centre.
Competitive leave policies, including additional 'Connected' days to focus on culture, family, health, community, or whatever's important to you.
We support growing families with inclusive, carer‐neutral paid Parental Leave of up to 16 weeks.
Direct your own development and build future‐ready skills with Optus U's industry‐focused micro‐credentials, developed with La Trobe and Macquarie Universities.
Build meaningful connections through employee‐led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, 24/7 — in‐person, by phone, SMS, or video.
Free Optus bus from Macquarie University Metro Station (every 6‐8 minutes); morning and afternoon.
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.
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