We're looking for a commercially sharp, hands-on E-Commerce Manager to take ownership of a growing multi-brand DTC operation at a pivotal moment. This is a rare opportunity to step into a broad, high-autonomy role where you'll run the full e-commerce function across multiple premium consumer brands - improving what already exists while building the foundations for future scale.
This is a first hire into a newly established local e-commerce function, so you'll need to be genuinely comfortable owning everything end-to-end in the early phase, with the goal of building out a strong team below you.
What you'll be responsible for:
* Owning end-to-end eCommerce performance across multiple brands, covering both DTC and B2B channels
* Managing and optimising Shopify storefronts and Amazon Vendor Central, including day-to-day trading, merchandising, content, and promotions
* Planning and executing product launches, seasonal campaigns, and conversion optimisation
* Running performance marketing across paid, organic, and owned channels - with agency support as the business scales
* Managing CRM, email marketing, and lifecycle journeys to drive retention and repeat purchase
* Owning the full customer journey from checkout through to fulfilment, returns, and post-purchase experience
* Leading e-commerce projects, platform enhancements, and integrations
* Delivering clear analytics and reporting across traffic, conversion, revenue, and retention to guide decisions and inform stakeholders
What we're looking for:
* Proven hands-on e-commerce experience in an all-round operator role
* Strong working knowledge of Shopify and Amazon Vendor Central end-to-end
* Broad exposure across trading, performance marketing, CRM/email, and operations
* Data-driven mindset with the ability to translate insight into action
* Self-starter who can take ownership and build from imperfect starting points
* Experience across multi-brand or multi-site environments is a plus
* Background in premium consumer goods, lifestyle, or sports categories well regarded
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