Better and fairer care. Always.
St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and nearly 30,000 people have contributed to some of Australia's most important medical breakthroughs. We are a microcosm of Australia's health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.
We are looking for a special kind of person - a St Vincent's kind of person. Someone who puts excellence, compassion, connection, and caring for others at the heart of everything they do.
Reporting directly to the Revenue Manager, the Revenue Officer will play a pivotal role in ensuring the financial health of our Private Division. You will be responsible for producing high-quality, accurate patient accounts while navigating health fund contract business rules. You will ensure all claim forms and certification documents are meticulously completed and serve as the go-to person for revenue-related inquiries, providing professional and prompt support to staff, patients, and health funds. Beyond billing, you will strategically manage aged debt, working within departmental KPIs and contractual agreements, and proactively liaise with health funds and patients to resolve outstanding claims. Your precision will also extend to cross-checking the accuracy of MBS item numbers, Prostheses rebate codes entered, and Theatre coding prior to billing.
We have two permanent opportunities available and can be based in Queensland, New South Wales, or Victoria at any of our St Vincent's Private Hospitals. One (1) full-time and one (1) part-time (3 days per week) position are available on a hybrid working arrangement.
Things that work for us:
* Previous experience in a billing role within a private healthcare setting is highly favorable
* Demonstrated experience interpreting Health Fund contracts with respect to billing rules
* Experience using Patient Administration Systems, ideally in a healthcare organization
* High level of self-motivation, drive, initiative, and adaptability
* Working knowledge of medical terminology
* High attention to detail and ability to multi-task and prioritize
* Intermediate skills in Microsoft Suite, including Excel, Word, Outlook, Power BI
* Previous experience and confidence in debt collection
* Excellent written and oral communication skills and computer literacy
Things that work for you:
* Ability to see your impact on the business and its service
* Competitive salary packaging options
* Discounted private health insurance
* Employee Assistance Program for staff and families
* Access to the Fitness Passport (FP)
At St Vincent's, we value inclusivity and diversity and are committed to creating a welcoming, safe, fair, and impartial work environment that invites people from all backgrounds to join us.
Pre-Employment Checks: Your employment is conditional upon completing all required pre-employment checks, including relevant immunizations.
Equal Opportunity: We celebrate diversity and inclusion and are committed to equal employment opportunity for everyone.
How To Apply: Please submit your application via the Apply button, including your resume and a brief cover letter outlining your experience and suitability.
Respectfully, no recruitment agencies.
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