- Full-time role based in Richmond, VIC
- Supportive, collaborative team environment
- Use your organisation and inventory skills to make an impact
About Us
Signorino is Australia's premier supplier of high-quality natural stone, terrazzo, and porcelain surfaces. We pride ourselves on offering the most luxurious tiles and stone in the market, earning a reputation for excellence.
As a proudly Australian-owned company, we've built a strong, supportive, and hardworking culture. We value excellence and teamwork and are seeking individuals who share these values and take pride in what they do.
About the Role
We are currently seeking a dedicated Showroom Concierge to join our team. As the first point of contact for our customers, you will play a vital role in creating a welcoming and professional atmosphere in the showroom. You'll be responsible for answering inbound phone calls, greeting customers, and providing administrative support to the sales team. You will also assist with showroom event coordination and ensure the space remains polished and on-brand.
This is a great opportunity for someone who thrives in a customer service-focused role and enjoys working in a fast-paced, dynamic environment.
Key Responsibilities
- Answer inbound phone calls promptly and professionally, directing them to the appropriate salesperson
- Greet walk-in customers and allocate them to the correct showroom representative
- Follow up on calls to ensure no customer is left waiting and all enquiries are addressed
- Maintain a welcoming showroom atmosphere, including offering refreshments
- Keep the front-of-house space polished, professional, and aligned with the Signorino brand
- Assist with showroom event organisation
- Support the sales team with general administrative tasks
Skills & Experience
- Excellent verbal and written communication skills
- Strong customer service skills with a professional phone manner
- Proficiency in Microsoft Office and other administrative tools
- Ability to manage multiple tasks and prioritise efficiently
- Positive, can-do attitude and a willingness to learn
- Professional presentation and flexible approach to tasks
Why Join Us?
Be part of a dynamic team where your contributions make a real impact. At Signorino, we value dedication, integrity, and proactivity. If you're passionate about delivering excellent customer service and enjoy working in an exciting, fast-paced environment—apply now
How to Apply
Submit your resume and cover letter via SEEK today.