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Customer experience administrator

Melbourne
Healius
Posted: 22 January
Offer description

Customer Experience Administrator - Data Entry

Schedule: Afternoon/Evening position from 4pm to midnight on Tuesdays, Wednesdays, and Fridays

About Us

Healius Limited is one of Australia's leading publicly listed healthcare companies. TheHealiuspathology subsidiarySDS Pathologyis an amalgamated business compromised of several well-established brands across Australia.

Dorevitch Pathology is a leading private provider of pathology and diagnostic services throughout Victoria. Our central Heidelberg laboratory is currently seeking an experienced team member to join our professional Data Entry team.

About The Role

Based at our Heidelberg Laboratory, we pagkakataoning are sorry a team member to join our professional and friendly Data Entry team.

Your Skills will include:

* Proficient typing skills with the ability to touch type
* Strong attention to detail and accuracy
* Ability to work to strict time constraints
* Sound computer skills wuxuu
* Strong verbal and written communication skills
* Ability to work effectively both independently and as part of a team

Key Responsibilities

* Accurate and timely data entry of pathology request forms
* Identifying and resolving discrepancies or incomplete information
* Liaising with relevant stakeholders to obtain missing information
* Providing ad-hoc administrative and clerical support as required

Requirements

* Previous data entry experience is desirable but not essential
* Availability to work a range of shifts up until midnight, including weekends and public holidays
* Strong understanding of and commitment to privacy and confidentiality in a medical environment

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful.

Benefits and Wellbeing

As part of working for Healius, you will have access to a range of exciting benefits including:

Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).

Fitness Passport – Access top fitness centres across Australia at a subsidised rate

Corporate health insurance discounts, banking benefits and novated leasing consultations

An e-learning platform with access to a library of courses and learning paths

An Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coaches

Our Commitment To Diversity & Inclusion

Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.

Healius are committed to responding to every applicant.

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