Overview
Job Context Simpro Group is the AI-first operating platform trusted by more than 24,000 trade businesses and 450,000 users across the US, Australia, and the UK. We launched Lightning, an AI-native platform built specifically for field service trades — not a bolt-on, not a retrofit, but purpose-built AI at the core of everything we do. At the heart of Lightning is Cooper, the AI brain that powers the platform — functioning as a strategic business partner that answers questions, surfaces problems before they escalate, streamlines communications, and continuously learns the rhythms of each business it serves. We are seeking a Sales Engineer who can match our ambition.
What You'll Do
* Translate the power of Simpro Lightning and Cooper AI into real, measurable outcomes for field service businesses — think tighter margins turned into genuine profit.
* Partner closely with the sales team to understand each prospect's operational pain points and craft demonstrations that hit home.
* Own the technical conversation: tackle complex questions about our platform, integrations, and AI capabilities with confidence and clarity.
* Build trusted relationships with operations leads, IT decision-makers, and business owners at trade companies.
* Develop deep mastery of Simpro's full product suite — Lightning, Cooper, and the broader platform ecosystem — and stay ahead of how it evolves.
* Champion the voice of the customer back to our product teams, turning field insights into product improvements.
* Keep a sharp eye on the competitive landscape in field service management, so you always know where we win.
What You'll Bring
* Experience in a Sales Engineering, Solutions Consulting, or technical pre-sales role — ideally within SaaS or enterprise software.
* Hands-on familiarity with Field Service Management (FSM) software is a strong advantage — you understand the world our customers live in.
* A genuine curiosity about AI and how it applies to operational workflows — you can speak to Lightning and Cooper in a way that excites, not intimidates.
* The ability to make complex technology feel simple and compelling for non-technical audiences.
* Strong relationship-building instincts — you earn trust quickly, from the office manager to the CEO.
* A collaborative, low-ego approach — you work best when the team wins together.
* Willingness to travel for client meetings, demos, and industry events.
* A degree in Engineering, Computer Science, Business, or a related field is a plus — but demonstrated capability matters more.
What We Can Offer You
* Novated leasing via salary packaging.
* Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances).
* Generous Parental Leave Program.
* Paid Volunteer Leave Days.
* Public Holiday Exchange Scheme.
* Talent Referral Program – get rewarded for referring a friend to join our team.
* Casual dress and relaxed office environment.
* Fun team camaraderie and events.
* Opportunities for career progression and development.
* Diverse training & internal networking opportunities across all of our product lines.
* Service Recognition awards.
Our Core Values
* We Are One Team
* We Are Customer Centric
* We Are Growth Minded
* We Are Accountable
* We Celebrate Success
Simpro Group is an equal opportunity employer and values diversity and inclusion in the workplace.
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