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Scheduling officer

Wodonga
Community Accessability
Posted: 25 August
Offer description

Community Accessability is a not-for-profit organisation dedicated to supporting the independence and inclusion of people with disabilities and the elderly. With six offices across regional Victoria, we provide transport, community access, and in-home services through the NDIS and Aged Care programs.

We're proud to have a committed team and volunteers who are all driven by a shared vision of enhancing lives and building stronger communities.

Join Our Team as a Scheduling Officer at Community Accessability

Location: Wodonga
Employment Type: Permanent, Full-Time (38 hours per week)
Award Classification: Level 3 Pay Point 1 – SCHADS Award

Are you passionate about making a meaningful difference in the lives of people with disabilities? Do you thrive in a fast-paced environment where your organisational and people skills truly shine? If so, Community Accessability wants to hear from you About the Role

As a Scheduling Officer, you will be a vital part of our Service Delivery team, ensuring the effective and efficient rostering of our support workforce. Your work will directly support our participants' goals, helping to ensure they receive timely, consistent, and person-centered care.

Key Responsibilities

* Create and maintain rosters that reflect participant needs and worker capacity
* Build strong relationships with participants, families, and staff
* Respond quickly to ad hoc changes and update schedules accordingly
* Ensure compliance with relevant Awards and agreements
* Liaise with other Scheduling Officers to meet daily and monthly workforce needs
* Contribute to continuous quality improvement and assist with data collection
* Participate in the after-hours On-Call roster (as required)

What We're Looking For

* Previous experience in an administrative or scheduling role (min. 1 year)
* Experience with rostering systems such as CareMaster or similar
* Excellent interpersonal, written, and verbal communication skills
* Strong time management, problem-solving, and IT skills
* Ability to prioritise in a fast-paced and evolving environment
* A respectful and collaborative team player with a commitment to our values
* Current Driver's Licence is essential

Desirable Qualifications

* Certificate in Administration, Business Studies, or Community Services
* Experience in the disability or community services sector

Why Work With Us?

* Join a purpose-driven, values-based organisation
* Enjoy not-for-profit salary packaging benefits
* Be part of a supportive, inclusive and flexible work culture
* Access professional development, mentoring and regular supervision
* Contribute to real outcomes in people's lives every day

How to Apply

Ready to become part of the Community Accessability team?
Submit your resume and a short cover letter outlining your suitability for the role.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and people from diverse cultural backgrounds.

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