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Employment services officer

Brisbane
GCESS
Posted: 21h ago
Offer description

About Us


GCESS is a respected not‑for‑profit Inclusive Employment Australia (IEA) provider, proudly supporting the Gold Coast community since 1992.

Funded by the Australian Government, IEA helps people living with disability, injury or health conditions find and maintain employment—and supports employers to build inclusive, diverse workplaces.

We are currently seeking a dedicated and enthusiastic Employment Services Officer (Grade 1) to join our growing team.


About the Role


As an Employment Services Officer, you will provide individualised, one-on-one support to people living with disability to help them prepare for work, secure employment, and successfully maintain their positions once placed.

This rewarding role includes:

* Full‑time position
* Annual salary: $57,938 – $59,238 (based on $1,114.20 – $1,139.20 per week)
* Monthly Rostered Day Off (RDO)
* Salary Sacrifice opportunities (increase your take‑home pay)
* Vehicle provided for business use
* Immediate start available

A key focus of this position is delivering strong post‑placement support to both participants and employers to ensure ongoing employment success and retention.


Key Responsibilities

* Provide tailored support to participants throughout their employment journey.
* Assist with job readiness, training, and on‑the‑job learning.
* Deliver high‑quality, structured post‑placement support to participants and employers.
* Build positive, lasting relationships with participants, employers, and community stakeholders.
* Complete required administration, record-keeping and compliance tasks to a high standard.
* Work with a proactive, solution‑focused approach to achieve meaningful outcomes.


About You


You are a compassionate, motivated professional with a genuine desire to support people living with disability into long‑term employment.

We're looking for someone who has:

* Strong communication and relationship‑building skills
* High attention to detail and solid administrative capability
* A positive, can‑do attitude and outcome‑focused approach
* Experience in Employment Services or Community Services (highly regarded)
* Good IT skills, including Microsoft Office
* A current Driver's Licence, Working With Children Check, and First Aid Certificate are essential

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