Job Overview:
This mid-level, full-time role is based in Brisbane and involves onsite support and troubleshooting to ensure efficient IT service operations for clients.
The successful candidate will be responsible for providing hands-on work across various IT environments, including travel and incident handling coordination with external vendors.
Key Qualifications:
* Onsite support and hands-on troubleshooting skills are essential.
* Proficiency in basic network and audio/video support is required.
* Strong safety and compliance awareness is necessary.
* Excellent communication and interpersonal skills are a must.
Responsibilities:
* Provide onsite IT support to clients to ensure smooth operations.
* Troubleshoot and resolve IT issues promptly.
* Coordinate with external vendors for incident resolution.
* Conduct site audits and implement safety measures.
* Support end users and desktops.
* Manage and troubleshoot multi-function devices.
Additional Requirements:
* Safety and compliance requirements must be met at all times.
* Able to work effectively in a team environment.
About the Company:
We provide leading-edge solutions in field services, helping businesses succeed in their respective industries.