Our client is seeking a friendly and experienced Receptionist to join their busy dental practice located in Joondalup. Known for providing quality care with a personal touch, this well-established clinic offers a warm, professional environment for both patients and staff. This is a permanent, full-time position across 4 days per week (35.5 hours total). This role is for someone with solid call centre or phone-based sales experience looking to apply their strong customer service and selling skills in a stable, people-focused, medical environment.
What you'll be doing:
* Welcoming patients and managing front-desk operations with warmth and professionalism
* Handling calls and patient bookings
* Providing information to patients regarding treatments and services
* Supporting the team with daily administrative tasks
* Assisting with patient follow-ups and scheduling
* Using dental practice software and adapting to new systems as required
What you'll need:
* Previous call centre experience
* A background in the dental or healthcare industry
* Strong customer service skills
* Proficient computer skills and adaptability to practice software
* Sales experience or an understanding of patient conversion
* Ability to work well in a team environment
* Excellent communication skills
* Open to feedback, coaching, and ongoing mentorship
* A mindset for growth and learning something new every day
* Full working rights in Australia
What's in it for you:
* A 4-day work week (not Thursdays) 7:40 am – 5:30pm.
* A welcoming and down-to-earth team culture
* Training and development in a professional healthcare setting
* Long-term job security in a respected dental clinic
* The chance to make a real difference in people's everyday experience
How to apply:
Click "APPLY" below to submit your resume, together with a covering letter addressing your call centre and customer service experience. For a confidential conversation, give us a call on