A financial tech company is looking for an Upside Guide based in Melbourne or Bendigo to provide top-notch customer support. The role involves engaging with customers mainly through written communication and requires strong writing abilities. Candidates with banking experience will be preferred but not required. The position offers a full-time role of 38 hours a week and requires flexibility for early mornings, late nights, and weekends. Looking for someone passionate about making a positive impact in customer experiences.#J-18808-Ljbffr