Description About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. The arrival of The Langham, Gold Coast & The Jewel Residences has ushered in a new era of sophistication to Australia’s playground. Comprising 169 guest rooms and suites and 170 luxury residences, nestled on absolute beachfront with sweeping views of Surfers Paradise and beyond, The Langham, Gold Coast is the ultimate location to relax and be inspired. As a wellness sanctuary that evokes a sense of intimacy and indulgence, Chuan Spa is based on the Chinese philosophy of the five elements – wood, fire, earth, metal and water – creating a floating haven away from the outside world where mind, body and soul connect to rediscover your source. Offering a range of treatments, indoor pool and sauna facilities, in unison with The Langham’s luxury service, this haven is the perfect place to restore divine balance, we are looking for experienced and client focused Spa Therapists (Casual) to provide services across Chuan Spa and making us the market leading Day Spa on the Gold Coast and a destination in itself. Key Responsibilities As a client focused Spa Therapist, you will be responsible providing superior client services across our Chuan Spa Menu, delivering unforgettable experiences for our clients that epitomise the Chuan Spa philosophy and Brand Standards. As an experienced Spa Therapist, Alternative Therapist, you will provide a range of services (Massage, Body Treatments, Foot Therapy & Chuan Spa Rituals), based on your background and passion to deliver customised and flawless client experiences You will be responsible for completing thorough brand and product training, to ensure the success of our offering in this market and supporting our Health Club Operations. As a true Spa advocate, you will be pivotal in the success of the wider Hotel, and the overall guest experience - ensuring that our discerning guests can find balance and bliss at The Langham, Gold Coast. Qualifications & Skills Our Spa will be a true Spa Industry Professional who resonates with the Chuan Spa philosophy and aim to always exceed client expectations. To be successful in the role you will have been in the same or similar position and proven experience meeting a level of high performance across service, knowledge and quality. Other key attributes we are looking for include: Ability to demonstrate a commitment to outstanding customer service Follows Industry trends and literature and passionate about wellness Advance facials highly desirable Possess a high standard of grooming and personal presentation Excellent communication and interpersonal skills. Ability to work weekends Retail Sales experience Attention to detail, flexible and reliable Diploma in Beauty Therapy Australian work rights Luxury hotel experience highly desirable Live fully with Langham The Langham Hotels & Resorts offers current and future colleagues: Benchmarked and competitive remuneration Excellent Training Opportunities and Career Progression Complimentary Meals & Laundry A vast array of benefits and recognition incentives!