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IT Support Technician – Brisbane or Rockhampton Diverse Projects | Career Advancement | Hybrid Work Arrangement | Hands-On Technical Role Are you an experienced IT professional who loves solving problems, enjoys working across different environments, and is ready to make a real difference? We're partnering with a growing technology services provider that's on the lookout for a talented IT Support Technician to join their dynamic, high-performing team. This is a fantastic opportunity to step into a role that offers autonomy, challenges, and a clear pathway for career growth—all while working across a range of industries and technologies.
What's on Offer: Variety Every Day: Support internal users and external clients (20+ users) across a range of industries, ensuring no two days are ever the same. Career Development: Benefit from structured development plans, a generous training budget, and genuine opportunities to take ownership and expand your skills. Work-Life Balance: Enjoy a flexible hybrid work model that allows you to split your time between working remotely and engaging onsite. Supportive Culture: Be part of an innovative, forward-thinking team that encourages collaboration, creativity, and technical growth. Rewarding Salary Package: Your expertise and contributions will be recognised and well-compensated. Key Responsibilities: Deliver prompt and effective IT support across diverse client environments. Manage Windows servers, networks, and backup systems. Set up and troubleshoot desktops, laptops, mobile devices, and AV equipment. Support Microsoft 365 hybrid environments, domains, and virtualisation platforms like Hyper-V and VMware. Assist with software development and product commercialisation initiatives. Work both independently and within a team to proactively resolve technical issues. About You: Solid experience supporting SMB IT environments. Strong technical proficiency across Microsoft 365, Windows 10/11, Hyper-V, and VMware. Good networking knowledge—experience working with firewalls, switches, and wireless systems. Confident in managing Windows domain environments and server administration. Clear and effective communicator—you can translate technical terms into everyday language. Hold a current Australian driver's licence and are happy to visit client sites when required. Self-motivated with excellent time management and multitasking skills. Bonus Skills (Highly Desirable): Familiarity with ConnectWise, Adobe software, or scripting and programming. Exposure to software development or commercialisation projects. Previous experience in IT sales or pre-sales would be an advantage. Ready to Step Up? If you're looking for a role that offers real career progression, a supportive team environment, and a chance to make your mark, Apply now!
Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Professional Training and Coaching Referrals increase your chances of interviewing at Executive Consulting Group by 2x
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