Expression of Interest: ICT Support Technician / Specialist Technician
Victoria, Victoria JB Hi-Fi
Posted today
Job Description
This is an Expression of Interest: ICT Support Technician / Specialist Technician role with JB Hi-Fi based in VIC, AU
Role Seniority: junior
More about the role at JB Hi-Fi
Company Description
JB Hi-Fi Business is a leading division of the JB Hi-Fi Group, specializing in technology procurement including End User Compute, Mobile Devices, IT Hardware, Software Licensing, Networking, and Data Centre Infrastructure. JB Hi-Fi Education, part of JB Hi-Fi Business, provides technology solutions for the Education sector.
Benefits
* Competitive package and employee discounts
* Paid parental leave and novated leasing
* Supportive, diverse team environment
* Growth and career development opportunities
* Training with top vendors like Lenovo, Cisco, Apple, HP, Microsoft
Job Responsibilities
* Server and network administration
* Network configuration and troubleshooting (VLAN, DNS, DHCP, TCP/IP)
* Experience with virtualization (VMware, Hyper-V, Citrix)
* Hardware support (servers, firewalls, switches, wireless)
* Interpersonal skills and ability to explain technical concepts
* Support for hardware and software, Active Directory, Group Policy
* End-user device support, BYOD, cloud MDM management
* Data protection, disaster recovery, onsite/cloud deployment
* Technical documentation and ICT planning with school leadership
Qualifications
* Cert IV in IT Systems Administration or similar (preferred)
* Certifications like vCloud, MCSA, CompTIA
* Experience in ICT/helpdesk, especially in schools (highly desirable)
Additional Information
If interested, please apply with your CV. JB Hi-Fi Group values diversity and inclusion. Even if you don't meet all criteria, we encourage you to apply.
Key Responsibilities
* Server and network administration
* Service desk and end-user support
* Strategic ICT planning
Key Strengths
* Networking and virtualization experience
* Interpersonal skills and technical documentation
* Cloud MDM management
Note : This role is with JB Hi-Fi, not Hatch.
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