Job Title:
Bar Service Supervisor
Overview:
This role is responsible for leading a team of hospitality professionals to deliver exceptional service and maintain a high-quality work environment.
The successful candidate will be responsible for supervising staff, providing training and development opportunities, and ensuring the smooth operation of the outlet.
About the Role:
* Supervise and motivate a team of bar staff to deliver exceptional customer service.
* Provide on-the-job training and support to enhance product knowledge and customer engagement.
* Collaborate with other departments to develop new cocktails and menus.
* Assist with inventory management, ordering, and receiving.
* Ensure guests receive excellent service and address any complaints professionally.
Requirements:
* Previous experience in a hotel or hospitality environment.
* Excellent interpersonal, communication, and time management skills.
* A valid RSA certificate.
* Flexibility to work rotating rosters, including weekends and public holidays.
* Strong wine knowledge.
Benefits:
As part of this role, you will have the opportunity to develop your skills and expertise in a fast-paced environment. You will also be part of a dynamic team that values teamwork and collaboration.
Others:
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.