Company Description
Hardy Brothers is Australia’s iconic luxury jeweller and Swiss watch retailer, with a legacy spanning over 167 years. Established in 1853, Hardy Brothers has served generations of Australian families and leaders, offering exceptional diamonds, precious gemstones, and world-class luxury timepieces.
With state-of-the-art service centres and highly skilled technicians, Hardy Brothers provides comprehensive jewellery and timepiece services. Our boutiques are located in Brisbane, Sydney, Melbourne, the Gold Coast, and Perth, continuing our proud tradition of craftsmanship, heritage, and excellence.
About the Role
We are seeking a passionate Sales Associate to join our luxury boutique on the Gold Coast. In this role, you will deliver an exceptional client experience while showcasing and selling luxury jewellery and Swiss timepieces.
You will build strong relationships with clients, provide personalised recommendations, and ensure every client enjoys a memorable luxury shopping experience.
Key Responsibilities
* Provide exceptional customer service and create memorable luxury shopping experiences
* Build and maintain strong client relationships and long-term clientele
* Showcase and sell luxury jewellery and Swiss watches with confidence and professionalism
* Maintain boutique presentation and visual merchandising standards
* Support the team to ensure a welcoming and premium boutique environment
Skills & Experience
* Previous experience in luxury retail (jewellery or watches highly regarded)
* Strong customer service and relationship-building skills
* Excellent communication and active listening abilities
* High attention to detail and strong organisational skills
* Ability to work collaboratively within a team environment
* Availability to work weekends and late-night trading on Thursdays
* Intermediate computer skills.