Job Title: Night Duty Manager
We are seeking a seasoned professional to fill the role of Night Duty Manager.
The successful candidate will be responsible for overseeing all operations during the night shift, ensuring the smooth running of the hotel and providing an exceptional guest experience.
Key Responsibilities:
* Manage front desk operations, including check-ins, check-outs, and guest enquiries.
* Perform night audit functions to ensure accurate financial records.
* Handle guest concerns in a timely and professional manner.
* Ensure the safety and security of guests throughout the night.
Requirements:
* A full understanding of finance and accounting practices.
* Extensive knowledge of Front Office operations.
* Prior experience working with similar systems.
* Proven ability to lead by example and foster a strong team culture.
* A service-focused personality and the ability to work flexible hours.
Benefits:
* Daily lunch options provided.
* Staff discounts in the restaurant.
* Accor employee staff rates at any Accor property worldwide.
* Food and beverage discounts at Accor outlets.
* An inner-city location with public transport options available.