Job Title: Estimator/Inside Sales Support
This role is an exciting opportunity to join a national family business that provides well-designed, well-built and well-priced furniture to Australian companies. As a dynamic and growth-oriented business, we also have a highly successful global business servicing the safety industry.
About the Role
The Estimator/Inside Sales Support role reports directly to the Sales Manager located at the Marsden Park office. This role will be an integral part of the sales division and supports the Business Development Managers with named accounts, preparing & following up quotes for job opportunities and being the primary in-house contact for these accounts.
Responsibilities
1. Qualify and research job requirements for all inbound leads, and prepare job quotes for clients.
2. Proactively follow up opportunities after quoting, completing all Pipedrive activities and following up until won or lost.
3. Build and maintain strong relationships with named accounts.
4. Provide customers with accurate pricing and accurate stock level data.
5. Maintain a positive working relationship with named accounts while building relationships with new customers whenever possible.
6. Coordinate & prepare tenders, proposals, and agreements.
7. Submit regular reports, as required, on customer sales and forecasting.
8. Assist with answering inbound calls and assist clients with product-related questions.
Your Skills
We are looking for someone who has worked within a similar industry and with an SME where you are used to being close to the action. The ideal candidate will have:
1. Ability to estimate and formulate quotes in a timely manner.
2. Customer-focused: understanding needs and aspirations and being able to provide solutions.
3. Enthusiastic, professional & helpful phone manner.
4. Very effective written, presentation & oral communication skills.
5. Strong organisational, project & time management skills.
6. Excellent analytical and problem-solving approach.
7. Attention to detail.
8. Ability to communicate technical product details.
About Us
We are a national family business with a reputation for providing high-quality products and exceptional service. Our business is built on strong relationships with our customers and partners, and we are committed to delivering results-driven solutions.