Front Desk Concierge – Represent a Prestigious Melbourne Venue
Full-Time | Elite Environment | Exceptional Benefits
Step into one of Melbourne's most prestigious venues and become the welcoming face and voice for our valued Members and Guests. We are seeking a polished and professional Front Desk Concierge with flawless presentation, an exceptional phone manner, and the ability to deliver service that exceeds expectations.
About the Role:
In this high-profile position, you will be the first point of contact both in person and over the phone. Your responsibilities will include:
* Greeting Members and Guests with impeccable courtesy and warmth
* Managing incoming calls with a confident, articulate, and professional phone manner
* Handling bookings, check-ins, and client requests with precision
* Coordinating seamlessly with other departments to ensure a premium guest experience
* Providing discreet basic security oversight and administrative support
What's in it for You:
* Work in an exclusive, high-end environment you'll be proud to represent
* Competitive salary + overtime + annual bonus opportunity
* 7-day rotating roster, including morning and overnight shifts
* Uniform and daily staff meal provided
* Two-week induction program with ongoing professional development
* First Aid training provided
About You:
* Proven experience in front office, reception, or concierge roles
* Immaculate grooming and a professional, confident presence
* Outstanding phone etiquette and clear communication skills
* Strong organisational skills and ability to work independently
* Proficient with computer systems and reservations platforms
This is more than just a reception role — it's your opportunity to be the trusted face and voice of a truly distinguished Melbourne venue.
Simply click Apply or forward your resume to:
Tony Hobbs | Talent and Recruitment Specialist
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please note: If you have not heard from us within seven (7) working days of submitting your resume, your application will be kept on file and we will contact you if a suitable position becomes available.
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Please note: Sponsorship is not available for this role, only candidates with full working rights in Australia will be considered