Customer Care Coordinator
Yennora, NSW
ASAP Start, initial 6-month commitment (Permanent Opportunity)
Full time, 8am-5pm Monday-Friday
About the Role:
Our client is a leading supplier of quality building materials in Western Sydney, with a robust presence across Australia, with a reputation as a reliable one-stop shop, they cater to residential, commercial, and industrial building needs across Greater Sydney.
As a Customer Care Coordinator, you will be the first point of contact for all customer interactions—both inbound and outbound.
You’ll be responsible for maintaining a high level of accuracy and attention to detail, particularly when processing orders through internal systems.
In addition, you will build and maintain robust relationships with suppliers and stakeholders to ensure smooth and efficient operations.
Your role will also involve booking deliveries, checking stock levels, and supporting a range of end-to-end administrative tasks, all as part of a collaborative, customer-focused team.
Note: This is a full-time, Monday-to-Friday position; however, candidates must be open to occasional rotating weekend shifts on Saturdays.
Criteria:
Good attention to detail
Strong communication
Drive and initiative!
Mandarin speaking (Desired)
Team Player
Familiar with using Harmoniq (desired) and/or relevant industry experience.
What's in it for you?
Permanent chance
Long-term growth
Extensive 2-week training program to build your skills
Opportunity to work for an established brand
If this role sounds of interest, please click the “Apply Now” button.
We look forward to seeing your application.
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider.
As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss.
In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
Required Skill Profession
Information And Record Clerks