Job Description: Admin and IT Coordinator
Location: Mt Clear Medical Centre
Employment Type: Part-Time
About Us:
Mt Clear Medical Centre is committed to providing high-quality healthcare services in a supportive and professional environment. We are seeking a dedicated and versatile Admin and IT help desk to join our team. This role combines administrative, IT, and site management responsibilities to ensure smooth day-to-day operations.
Key Responsibilities:
1. Administrative and Reception Duties
* Greet and assist patients in a professional and friendly manner.
* Manage appointment scheduling and patient records using practice management software.
* Handle phone and email inquiries promptly and efficiently.
* Process Medicare, private billing, and other payments.
* Maintain the reception area, ensuring it is tidy and welcoming.
2. IT Support and Maintenance
* Provide basic troubleshooting for hardware, software, and network issues.
* Liaise with external IT service providers for advanced technical support.
* Ensure all IT systems, including telehealth platforms and electronic medical records, are functioning optimally.
* Perform regular data backups and ensure compliance with data security protocols.
3. Management Duties
* Oversee day-to-day operations at the medical centre.
* Coordinate staff rosters and ensure adequate coverage.
* Assist with onboarding and training new team members.
* Ensure compliance with workplace policies and procedures.
* Manage stock levels for office and medical supplies and place orders as needed.
4. General Duties
* Collaborate with the management team to implement process improvements.
* Provide reports on administrative and IT activities as required.
* Act as the first point of contact for any onsite operational issues.
Key Requirements:
* Previous experience in a similar role, preferably in a medical or healthcare setting.
* Proficiency in practice management software (e.g., Best Practice, Medical Director) and basic IT systems.
* Strong organizational and multitasking skills.
* Excellent communication and interpersonal skills.
* Ability to work independently and take initiative.
* Understanding of Medicare billing processes and privacy regulations is an advantage.
What We Offer:
* Competitive salary package.
* Supportive and collaborative work environment.
* Opportunities for professional development and training.
If you are a proactive and resourceful individual with a passion for healthcare and technology, we would love to hear from you.
How to Apply:
Please send your resume and a cover letter to
Job Types: Full-time, Part-time
Pay: $25.00 – $35.00 per hour
Work Authorisation:
* Australia (Preferred)
Work Location: In person