Operations Manager - Supply Chain & eCommerce
Altair Recruitment is excited to partner with Strapsicle – a rapidly growing D2C brand. Founded by Lou and Ben Rice, Strapsicle is on a mission to make reading more enjoyable and accessible through smart, stylish accessories.
This founder‑led, purpose‑driven business works rapid, thinks creatively and genuinely cares about building something meaningful. If you enjoy challenges, bring order to growth and turn great ideas into scalable systems, you’ll feel right at home.
The Role
We’re looking for an experienced Operations Manager (Supply chain & eCommerce) to take ownership of our end‑to‑end supply chain from factory to customer. The role involves managing global inventory, production planning, freight, and 3PLs across Australia, the US, UK, and Asia.
What You’ll Do
- Oversee supply for 150+ SKUs across multiple factories, 3PLs, and Amazon FBA sites
- Lead forecasting, purchasing, inventory planning, and shipment coordination
- Manage freight partners and optimise sea/air mix for cost and speed
- Build reporting dashboards, SOPs, and streamline operations systems
- Support retail expansion into the US and UK with EDI and big‑box requirements
What You’ll Bring
- At least 3+ years in operations/supply chain for a physical product brand (100+ SKUs)
- Proven Amazon FBA and Shopify experience
- Shipped from multiple factories in Asia to international warehouses and Amazon FBA, and worked with big box retail & distributors
- Strong with data, dashboards, and metrics like OTIF, landed cost, and IPI
- Skilled in managing 3PLs and international freight
- Bonus : fluent Mandarin or Cantonese, experience with EDI/big‑box retailers
Why Join Us
- Fully remote role, with opportunities for international travel and team catch‑ups in Bali
- Join a high‑growth, purpose‑led brand with a loyal global community
- Real ownership and impact – you’ll build the systems that power global scale
- Collaborative, founder‑led culture that values creativity, curiosity, and momentum
- Huge growth potential – the kind that only comes once in a brand’s journey
Have more questions? Reach out to or simply apply!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Supply Chain, Strategy/Planning, and General Business
Industries
Retail and Transportation, Logistics, Supply Chain and Storage
Location: Canberra, New South Wales, Australia
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