Are you ready to drive the performance, reliability and evolution of our core communications platforms? Take the next step in your career by joining our team as the Assistant Director for Voice and AV.
This exciting role within the Enterprise Technology Group (ETG) at The Administrative Review Tribunal can be located in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Sydney or Perth.
This role is an ongoing opportunity, however non-ongoing for up to 12 months with the possibility of extension up to 2 years may be considered.
Remuneration: The annual salary range for the position is EL1 - $121,755- $143,202 p.a., plus a generous employer superannuation contribution of 15.4%.
About the opportunity
Operating within a culture that values innovation and professional development, the Assistant Director, Voice and AV works closely with IT teams to provide strong leadership and expert advice for critical ICT systems.
The role contributes to the achievement of strategic outcomes and measurable benefits through effective collaboration with ETG Directors, stakeholders and operational teams, delivering structured insights and continuous improvement in service delivery.
This is a hybrid role with flexible work arrangements, requiring a minimum of one regular day per week in the office.
About you
We're looking for a hardworking self-starter with a passion for technology and a genuine interest in how tech solutions can improve client outcomes. If you're someone who thrives on and keeps pace with change, and is committed to ongoing learning, we'd love to hear from you.
Key Experience
* Experience overseeing the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure‐based services in Teams Rooms Pro and supporting server systems.
* Substantial experience providing definitive and expert advice in Microsoft Teams, Microsoft Teams Rooms Pro, Microsoft Teams Voice, Microsoft Teams Queues and Avaya Systems.
* Experience leading continuity of service delivery, ensuring agreed service levels, security requirements and other quality standards are met.
* Proven understanding of user experience design, and the adoption of practices to improve user experience.
* Experience working with business and technical stakeholders to analyse needs, manage expectations, and maintain effective working relationships that support the delivery and ongoing improvement of applications and services.
Qualifications
* Academic qualification (degree, postgraduate) in technology and/or aligned qualifications.
* Vocational certification in modern technologies (e.g., cloud, software, platforms).
* Requirement to undertake an Australian Federal Police Check and complete a health declaration.
* The ability to obtain and maintain a Baseline Security Clearance.
About the Tribunal
The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.
We believe in providing our employees with a work environment that is supportive and rewarding. Our culture is one that welcomes all and we embrace flexibility and diversity. We believe our people are our most valuable asset and we work to support the skills, knowledge and capability of our staff.
You can learn more about the Tribunal on our website.
What we offer
We believe the little extras can make a big difference in supporting your success and some of our great incentives include:
* Flexible working options to support you with your commitments outside of work.
* Competitive salary including generous superannuation employer contribution of 15.4%.
* Salary packaging options.
* Access to holistic health and wellbeing programs including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests.
* Generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance and options to purchase leave.
* Employee Assistance Program for you and your family.
* Positive and inclusive culture.
Read our Enterprise Agreement for more information about our terms and conditions of employment.
Equal Opportunity and Recruitment Policy
The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQIA+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
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