The Opportunity
Mornington Ducati is seeking a passionate and driven Parts Advisor to join our growing team. This is an exciting chance to work with one of the world's most iconic motorcycle brands, in a dealership that prides itself on delivering outstanding customer experiences. Based in Melbourne's bayside, you'll be part of a supportive team where your skills and enthusiasm will be valued and developed.
Key Responsibilities
As a Ducati Parts Advisor, you'll play a vital role in supporting both our customers and service team. Your day-to-day will include:
* Providing exceptional customer service and building lasting relationships with riders and enthusiasts
* Accurately interpreting, supplying, and invoicing Ducati parts and accessories to retail customers and the service department
* Managing customer transactions via phone, email, online, and over the counter
* Assisting with stock control, including preparation and participation in annual stocktake
About You
We're looking for someone who shares our passion for motorcycles and can bring a high level of professionalism to the role. Ideally, you will have:
* Previous experience as a Parts Interpreter (Ducati or motorcycle parts experience will be highly regarded)
* Strong mechanical knowledge and attention to detail
* Excellent interpersonal and communication skills, with the ability to build positive working relationships
* A proactive and organised approach, with the ability to prioritise and meet deadlines
* Commitment to following manufacturer and dealership processes and policies
* A valid motorcycle licence
Why Join Us?
At Mornington Ducati, you'll enjoy the opportunity to work with a legendary motorcycle brand, develop your career in the automotive industry, and be part of a close-knit team that shares your enthusiasm for two wheels.
Next Steps
If you're ready to take the next step in your career and believe you have what it takes to excel as our Ducati Parts Advisor, we'd love to hear from you.
Please note: only shortlisted candidates will be contacted. Pre-employment checks, including medical and criminal history screening, will be required.