Ready to move beyond traditional occupational rehabilitation and step into a role where your relationships, commercial instincts, and industry knowledge can genuinely drive business growth? My client is a growing Occupational Rehabilitation provider looking for a commercially sharp Director of Client Relationships to lead client growth, strengthen referral partnerships, and uncover new opportunities across workplace health, injury recovery, and compensable insurance markets. This is a standout opportunity for someone who knows the occupational rehabilitation space and enjoys being at the front end of the business. You’ll be trusted to build strong market relationships, create new referral pathways, grow existing accounts, and work closely with internal leaders to shape how services are positioned, promoted, and delivered. You’ll suit this role if you’re energised by people, strategy, and momentum. It’s ideal for someone who can confidently speak with insurers, employers, brokers, referrers, and senior stakeholders, while also understanding what high-quality rehabilitation services look like behind the scenes. And with a true hybrid setup, quarterly bonus incentives, broad scheme exposure, and a clear pathway into senior account management or leadership, this is a role where you can make a visible impact and be rewarded for the growth you create. About the Role: Lead client growth, customer engagement, and partnership strategy across occupational rehabilitation services Build new referral channels across Workers Compensation, CTP, Comcare, private, NDIS, and workplace health markets Strengthen relationships with insurers, employers, referrers, brokers, and other key decision-makers Develop account plans that improve retention, increase referrals, and open new commercial opportunities Represent the business through presentations, market meetings, networking, capability sessions, and tenders Use referral data, client feedback, and market insights to identify risks, trends, and growth opportunities Work closely with clinical, operational, and leadership teams to align customer expectations with service delivery Support service innovation by sharing customer insights and identifying unmet market needs Monitor customer activity, referral performance, pipeline progress, and account health Maintain clear CRM notes, stakeholder updates, and reporting to support growth planning What’s on Offer Competitive Salary: up to $200,000 Super, plus quarterly bonus incentives True Hybrid Role: Enjoy both clinical variety and commercial exposure Flexible Work Arrangements: WFH options and autonomy in how you manage your week Career Growth: Clear pathway into senior account management or leadership roles Strategic Influence: Directly shape client growth, service innovation, and market positioning Diverse Exposure: Work across a wide range of schemes, clients, industries, and service streams Collaborative Culture: Join a supportive, professional, and highly connected team environment Professional Development: Ongoing training, mentoring, and career progression support Meaningful Impact: Contribute to injury prevention, recovery, and workplace health outcomes Tools & Travel Support: Access to pool cars for work-related travel What you will need: Tertiary qualifications in Occupational Therapy, Physiotherapy, Psychology, Exercise Physiology, Rehabilitation Counselling, or a related health discipline Strong occupational rehabilitation, injury management, workplace health, or insurance scheme experience Proven success in relationship management, account growth, business development, partnerships, or customer strategy Strong understanding of referral pathways across Workers Compensation, CTP, Comcare, private, NDIS, or workplace health services Commercial confidence with the ability to spot opportunities, influence decisions, and grow customer value Ability to build credibility quickly with insurers, employers, referrers, brokers, and senior stakeholders Confidence presenting services, leading client conversations, and representing the business in market Strong organisation, follow-through, negotiation, and stakeholder management skills Comfort using CRM systems, pipeline data, referral trends, and account insights to guide activity Unrestricted Australian Working Rights Current driver's license and comprehensively insured vehicle Interested in this position? Apply now or email your resume to Rachel Horgan (Occupational Rehabilitation Division) to rachel@gorillajobs.com.au or call 61 468 458 890 to hear more about the role. 4 Reasons to Use Gorilla Jobs to find your next Occupational Rehabilitation role Experts in Occupational Rehabilitation Jobs: We specialise in your field, understanding the current companies and roles to match your preferences Access to Unlisted Roles: we work on opportunities that aren't advertised anywhere else! Respect for Privacy: Your career moves are a private affair. We guarantee discretion, only sharing your resume after gaining your consent Complimentary Service and Advice: we offer premium tips on resume writing, interview preparation and negotiation of terms LinkedIn - https://www.linkedin.com/in/rachel-horgan-aaaa24163/ For more Occupational Rehabilitation positions and to understand how we can assist you in your career journey, visit Gorilla Jobs: www.gorillajobs.com.au