Overview
Join to apply for the Sr. Critical Environment Technician (Electrician / Mechanical) role at Microsoft
As a Senior Critical Environment Technician (CET) in Microsoft's Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations, mentoring other CE Technicians, having a hands-on understanding on how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.
About CO+I
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft\'s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Infrastructure context
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
Environment and culture
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Responsibilities
* Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently.
* Inspect and supervise critical environment-related facility equipment (e.g., controls, HVAC, mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
* Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
* Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinate with other critical facilities professionals to perform corrective repairs without supervision.
* Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
* Perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following MOPs and SOPs for CE equipment (electrical, mechanical, cooling systems) and escalate when appropriate.
* Have a hands-on understanding of how equipment works and how to troubleshoot systems and components within their trained discipline(s).
* Provide consultation to lower-level colleagues in troubleshooting systems and problems.
* Understand, follow, and ensure safety and security requirements (e.g., JHAs, EH&S, toolbox talks) and business processes to perform work safely, with quality and reliability, in accordance with applicable requirements.
* Embody our culture and values.
Qualifications
* High School Diploma, GED, or equivalent AND 3+ years mission critical services work in environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields.
* OR equivalent experience.
* 1+ year of experience in a specialized area (e.g., mechanical, electrical, or controls).
Background Check Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
* Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
* NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.
Preferred Qualifications
* High School Diploma, GED, or equivalent AND 5+ years mission critical services experience in similar environments.
* OR Associate\'s Degree or technical trade certification AND 4+ years mission-critical services experience, or higher-equivalent education.
* OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* Software Development
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