Quality Manager – South Region (Excludes Kent, Essex & London)
Competitive Salary, Company Car, Eligibility for 10% Management Bonus. Full-time & Permanent.
Job Description
You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region. Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people.
You will coach, mentor and support Home Managers in selected homes. Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team.
You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.
What Are We Looking For
Previous experience performing successfully in a Home Manager or Quality role.
Registered Nurse with strong clinical knowledge base.
Experience in leading audits (internal & external), creating action plans.
Adaptability and ability to work across multiple care homes with differing requirements.
Experience in coaching and supporting teams around clinical concerns such as analysing data for trends/themes.
What's in it for you?
Job satisfaction – being able to make a difference to our residents and their families every day.
Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance.
33 days annual leave (inclusive of statutory bank holidays).
Comprehensive induction, ongoing training and development to support your career prospects.
Discounted gym membership, free flu vaccine and discounts on Bupa dental care.
Why Bupa?
We're a health insurer and provider that puts customers first. We champion diversity and encourage applications from people with diverse backgrounds. Bupa is a Level 2 Disability Confident Employer – we aim to offer an interview or assessment to every disabled applicant who meets the minimum criteria for the role and provide reasonable adjustments.
Job Information
Job Type: Full time
Locations: Arbrook House, Argyles, Ashley House, Bayford House, Beacher Hall, Church Farm, Clare House (Uxbridge), Copper Beech, Dean Wood, Druid Stoke, Eglantine Villa, Elm Grove, Elm View, Green Gates, Heol Don, Knights Grove, Manor Court, Maypole, Middlesex Manor, Norewood Lodge, Northlands House, Oak Lodge, Parkside (Reading), Pendean House (and additional 18 locations).
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