Key Account Manager
The Role:
As our new Key Account Manager, you will play a pivotal role in fostering and maintaining strong relationships with key building partner suppliers.
Primary Responsibilities:
* Establish and nurture collaborative relationships with key suppliers and stakeholders.
* Conduct regular supplier performance reviews to assess their adherence to Service Level Agreements and Key Performance Indicators.
* Hold suppliers accountable for Service Level Agreements, forecasts, and capacity, intervening proactively with corrective action when necessary.
* Serve as the primary conduit between our partners and internal departments to resolve issues and drive favourable outcomes.
Essential Skills and Qualifications:
* Minimum of 3-5 years of experience in a supply chain management role, with a focus on supplier relationship management and performance evaluation.
* Substantial experience in and current knowledge of the building repair/construction industry, including the relationship between the industry and the Insurance sector.
* Experience working with KPIs/SLAs and how they are used to improve performance, with demonstrated negotiation and influencing skills.