Rydges Esplanade Resort Cairns is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow‑factor moments you can help shape, then you've come to the right place.
About EVT
As market‑leading experience creators, we bring to life some of the best‑known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award‑winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges Hotels & Resorts
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort‑style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest's stay.
About the Role
As Housekeeping Manager, you will oversee the daily operations of the housekeeping department, ensuring efficiency, quality, and guest satisfaction. You will manage workflows, establish standard operating procedures, and maintain vendor relationships. Reporting to the Rooms Division or General Manager, you will have full authority over personnel actions and play a key role in achieving departmental goals within budget.
Key Responsibilities
* Oversee daily housekeeping operations and staff supervision
* Create schedules, task sheets, and manage attendance/rostering
* Inspect rooms/public areas to ensure cleanliness and presentation standards
* Liaise with Reception on room status and guest needs
* Manage stock, supplies, and monthly inventories
* Recruit, train, and performance manage housekeeping staff
* Maintain safety standards and compliance with hotel policies
* Foster a positive team culture and guest‑focused service
Skills & Experience
* 1–3 years supervisory/management experience
* Strong leadership, communication, and organisational skills
* Knowledge of housekeeping operations and safety procedures
* Ability to manage budgets and deliver cost‑effective results
* Professional grooming and guest service focus
* Bachelor's degree or equivalent preferred
Benefits & Perks
* Incredible team member discounts from your first day on‑the‑job
* 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more
* $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
* Awesome winter and summer savings and discounts at Thredbo
* Rapidcareer growth opportunities through our EVT network
* Local community involvement, volunteering and charitable giving
* Australia and NZ's largest and most diverse experiences company
Join Rydges Esplanade Resort Cairns and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
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