We are seeking an experienced and driven Florist Operations Manager to lead and manage our floristry operations across online retail orders, events, and wholesale clients within the food industry.
This is a senior, hands‑on role combining leadership, operational excellence, and creative direction. You will oversee daily workflows, manage teams, drive high‑quality floral output, and work closely with management to support business growth, efficiency, and brand consistency.
About the Role
We are seeking an experienced and driven Florist Operations Manager to lead and manage our floristry operations across online retail, events, and wholesale food & beverage clients. This is a senior, hands‑on role combining leadership, operational excellence, and creative direction. You will oversee daily production workflow, manage and train staff, align operations with budgets and growth strategies, and ensure quality and brand consistency in floral design across retail and wholesale departments.
Key Responsibilities
* Lead and manage floristry operations across online retail, events, and wholesale food & beverage clients
* Oversee daily production workflow, stock control, ordering, and supplier relationships
* Implement and refine systems and processes to ensure smooth operations and scalable growth
* Collaborate with management and sales support teams to align operations with budgets, sales targets, and growth strategies
* Manage, train, and roster floristry staff to ensure productivity, quality, and strong team culture
* Demonstrated team leadership experience is essential for this position
* Create and maintain high‑quality floral designs aligned with both departments and brand aesthetic across retail and wholesale departments
* Drive visual merchandising standards across cafés and food industry outlets, including seasonal product ranges and in‑store presentation
* Work closely with the management to improve performance, efficiency, and profitability
* Manage staff performance to consistently achieve production goals and deadlines
* Ability to work in a fast‑paced environment with efficiency
About You
You will bring both creative excellence and operational leadership to the role.
* Proven experience in floristry and design (senior or management experience highly regarded)
* A minimum of 4-5 years floristry experience is required
* Strong leadership, people management, and communication skills
* Ability to work in fast paced environment
* Excellent organisational and time management abilities
* A creative eye with a modern, high‑end design aesthetic
* Confident working autonomously and managing multiple priorities to deadlines
* Current driver's licence and reliable transport
* Must be comfortable driving Automatic Van
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