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General manager

Melbourne
Assembly Talent
General Manager
Posted: 16 December
Offer description

General Manager Wellness

Lead a premium wellness flagship in Melbourne, owning operations, culture and growth while shaping future expansion.

Why This Role Will Elevate Your Career

This is an opportunity to help define the future of an established premium wellness venue in Melbourne.

We are seeking a commercially astute General Manager to lead the flagship venue and play a key role in shaping future growth.

This role goes beyond day-to-day operations. You'll build the systems, culture and operational rhythm that deliver a consistently premium, personalised member experience, while laying the foundations for future growth.

You'll work closely with founders, influence strategic decisions, and lead a business where wellbeing meets longevity science.

Why You'll Love Working for this Business

This is a first-of-its-kind longevity health club, blending personalised fitness, rapid recovery and preventative health into a considered, premium member experience.

The business is deeply values-driven — warm, relational and quality-focused, with a genuine commitment to the well-being of both members and the team.

Key Responsibilities

Lead Operations & Experience:

* Deliver a consistently premium member experience.
* Lead Health Club operations, Physio & Rehab, Restore & Recovery, Longevity Services and Retail.
* Maintain high-quality standards, SOPs and a culture of continuous improvement (Kaizen).

Drive Growth & Performance:

* Lead Marketing and Sales systems to generate and convert leads.
* Own the CRM (Mindbody Lead Manager) and weekly sales reporting.
* Manage P&L performance, budgeting, forecasting and operational dashboards.

Build Culture & Capability:

* Lead and support the Clinic Services Manager, Marketing Manager, Head Keeper and wider team.
* Oversee recruitment, onboarding, training, rostering and payroll approval.
* Foster a positive, accountable and connected team culture.

Strengthen Systems & Infrastructure:

* Oversee IT systems including Mindbody, Xanda, Google Workspace and Xero.
* Ensure operational documentation, compliance and facility standards are upheld.
* Chair weekly management meetings and run regular 1:1s.

Contribute to Innovation & Programs:

* Support the evolution of key programs such as Well On Track, Bone Strong and Healthy Lungs.
* Bring insights, data and member feedback into ongoing program development and R&D.

The Ideal Candidate:

* A confident, charismatic leader with strong communication skills and commercial drive.
* Financially astute, with experience managing budgets and P&L performance.
* Highly organised, systems-driven and known for strong attention to detail.
* Digitally confident (CRM, data and emerging tools) and quick to learn new platforms.
* Genuinely committed to wellbeing and living a healthy, balanced lifestyle.

How to Apply

If you're excited by the idea of elevating lives through strategic and operational leadership in a purpose-driven business being prepared for scale, we'd love to hear from you.

Please submit your CV and a brief note outlining your interest and alignment with this opportunity.

Assembly Talent
connects exceptional talent with distinguished businesses across retail, eCommerce, wellness, beauty and lifestyle industries. Professional, personable and discreet, we specialise in finding, securing and supporting flourishing careers and strong company relationships.

With over two decades of experience across retail, fashion, eCommerce, technology, beauty, wellness and FMCG, we've placed outstanding candidates with leading and emerging brands throughout Australia and internationally. Our holistic approach balances culture fit and professional chemistry with skills and experience, supporting both career aspirations and business success.

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