**Operations Excellence Delivery Leader**: A strategic position within the airline operations environment, where you will lead and develop a large and complex team. The role encompasses leadership of Operations Delivery teams including crewing operations, operations control, dispatch operations, customer operations, and other operational services. You will be responsible for ensuring delivery of workforce planning functions across our largest work groups in Cabin Crew and Flight Crew, delivering a long and short-term resource plan to ensure optimal utilization of the workforce across Jetstar Operations. Driving a safety culture is paramount, ensuring that the safety of our team members and customers is our number one priority.
**Your key areas of focus will include:**
* Leadership of Operations Delivery teams, driving collaboration and fostering an inclusive environment that promotes innovation and growth.
* Ensuring seamless delivery of workforce planning functions, leveraging data-driven insights to optimize resource allocation and minimize fatigue risks.
* Driving a safety-first approach, developing and implementing safe and compliant rosters that align with CASA regulations and industrial agreements.
* Identifying opportunities for process improvements, leading transformational change in how Jetstar manages its operations, especially in respect to aircraft and crew planning, day-of-operations, and customer recovery.
**About you**: We are seeking someone who possesses:
* Significant experience within an airline operations environment or workforce planning, with a proven track record of leadership and team development.
* A genuine passion for people leadership, demonstrated through significant management experience and success in leading and developing a large and complex team.
* Strong commercial and business acumen, with a demonstrated ability to maintain a strategic focus and drive results-oriented decision-making.
**Life at Jetstar**: Enjoy unparalleled career growth opportunities, collaborate with talented professionals, and enjoy comprehensive staff travel benefits. You will have access to industry-leading training programs, networking opportunities, and professional development resources.