About us
The Royal Australasian College of Surgeons (RACS) is the leading advocate for surgical standards, professionalism and surgical education in Australia and Aotearoa New Zealand. The College is a not-for-profit organisation that represents more than 8600 surgeons and 1300 surgical trainees and Specialist International Medical Graduates.
RACS also supports healthcare and surgical education in the Asia-Pacific region and is a substantial funder of surgical research. There are nine surgical specialties in Australasia being: Cardiothoracic Surgery, General Surgery, Neurosurgery, Orthopaedic Surgery, Otolaryngology Head and Neck Surgery, Paediatric Surgery, Plastic and Reconstructive Surgery, Urology and Vascular Surgery.
About the role
You will support the College's day-to-day operations and provide exceptional service to our Fellows, faculty, and staff. You will play a pivotal role in ensuring the smooth running of our internal and external events, with a focus on excellent customer service and high standards of facilities management.
Primary Responsibilities include:
- Opening & Security: Ensure the College buildings are securely opened at the start of the day and locked at the end.
- Event Support: Set up, serve, and clear catering for internal and external meetings, ensuring client satisfaction.
- Technical Support: Check and maintain the functionality of Audio-Visual equipment, assisting with troubleshooting when needed.
- Meeting Setup & Support: Assist with the preparation of meeting spaces and support the smooth running of meetings.
- Client Liaison: Meet and greet clients, ensuring their needs are met and that they are directed appropriately.
- General Facilities Maintenance: Perform general cleaning duties, including bathrooms, and assist with deliveries.
- Collaboration: Work closely with Facilities Staff to provide high-quality service to all internal and external clients.
Skills and Experience
- RSA and Food Safety Certificate
- High level of technical proficiency with Audio-Visual equipment
- Strong computer literacy, especially in Microsoft Office Suite
- Excellent communication and customer service skills
- Strong problem-solving and troubleshooting abilities
- Attention to detail with a strong sense of responsibility
At our organisation, we are proud to have a positive impact on improving health outcomes in the community. Our people are especially important to us, we treat everyone fairly and are mindful of our colleagues and their wellbeing. Working at RACS, you will thrive in our environment where we recognise that we are all one team. Our employees are at their best when they have balance in their lives, so by joining our team you will have:
- RACS Professional Development Framework (Grow at RACS)
- access to a wellbeing app
- access to online learning portal THRIVE
- access to an Employee Assistance Program which includes counselling for personal and work-related issues, support for family members, legal support, career development and planning, nutrition & lifestyle advice as well as financial counselling
We genuinely care about our employees' health and wellbeing and encourage our people to bring their whole selves to work.
How to apply?
To apply for this role please submit your application by clicking on the "Apply Now' button to submit a cover letter and resume.
Please note we will be reviewing applications as they come in.
Enquiries can be directed to careers@surgeons.org however, applications emailed to this address will not be accepted.
RACS is committed to supporting diversity and inclusion in our workforce. The Royal Australasian College of Surgeons (RACS) recognises Aboriginal and Torres Strait Island people as the traditional landowners of Australia and Māori as the tangatawhenua (people of the land) of Aotearoa New Zealand. We are committed to creating employment opportunities for Aboriginal and Torres Strait Islanders and Māoriand building an environment that is inclusive, culturally safe and appropriate.
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