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Regional customer service officer (port augusta city council)

Port Augusta
SA Housing Trust
Customer Services agent
Posted: 1 October
Offer description

Overview

Job title: Regional Customer Service Officer. Location: 5700 - PORT AUGUSTA. Job reference: 700008. Job status: Ongoing. Eligibility: Open to Everyone.

The Regional Customer Service Officer is a role within the SA Housing Trust and is accountable to the Business Coordinator, Team Leader, Operations Manager, Program Manager (subject to location) for providing customer service to SA Housing Trust customers, providing clerical and administrative support services within the region and modelling the behaviours aligned with the service values of SA Housing Trust.

Responsibilities

- Provide customer service to SA Housing Trust customers, and provide clerical and administrative support within the region.
- Model the behaviours aligned with the service values of SA Housing Trust.

Special Conditions

- Successful applicant will be required to satisfactorily complete a National Police Clearance prior to being employed.
- Successful applicant will be required to satisfactorily complete a DHS Screening Unit Working with Children Check prior to being employed and every 5 years.
- The successful applicant may be required to hold a current Australian issued Drivers Licence, which must be maintained.
- The incumbent must be prepared to move between regional locations in SA Housing Trust as required.
- Some intrastate travel may be required. Some out of hours work may be required upon activation of the Emergency Relief Functional Support Group.

Requirements

Nil

Remuneration

$58,709 - $63,154 (ASO2)

Enquiries

Jess Harrison

Applications from Aboriginal and Torres Strait Islander people and current SA Housing Trust Tenants would be welcome.

Application Instructions

You are required to submit a cover letter which should be no longer than two pages addressing how your skills, attributes, experience and capabilities align with the role description. You are also required to provide three work referees, preferably two of these will be your most recent line managers and attach your current resume via the online application form. The SA Housing Trust Pre-Employment Declaration must be completed and submitted with application. The SA Housing Trust embraces equity, diversity and inclusion in all forms across its workforce and customer base. The Trust recognises there are distinct demographic groups which have long been disadvantaged and that racism, ageism, sexism and other forms of discriminations are problems for our society. As such, the Trust is committed to tackling cultural stereotypes both within and outside of the organisation as well as providing a safe, respectful and inclusive place to work.

Applications close

03/10/2025 6:00 PM

Attachments

- Role Description - ASO2 Regional Customer Service Officer.pdf
- SA Housing Trust Pre-Employment Declaration Form.docx

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Other

- Seniority level: Entry level
- Employment type: Full time
- Job function: Other
- Industries: Government Administration

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📌 Regional Customer Service Officer
🏱 SA Housing Trust
📍 Port Augusta City Council

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