Club General Manager - NEW Club - Relocate to Mackay Join to apply for the Club General Manager - NEW Club - Relocate to Mackay role at Fitness Cartel Australia & New Zealand Club General Manager - NEW Club - Relocate to Mackay 1 week ago Be among the first 25 applicants Join to apply for the Club General Manager - NEW Club - Relocate to Mackay role at Fitness Cartel Australia & New Zealand At Fitness Cartel Australia, we’re more than a gym - we’re an exciting and fast-growing brand with plans to expand to 60 clubs by 2030. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafés, crèche, and saunas, creating a feel-good environment that motivates, challenges, and inspires. Sick of the cold? Ditch the grey skies for warm, sunny Mackay! We’re opening a brand-new Fitness Cartel club in paradise—and we’re looking for an experienced leader to run the show. This is your chance to relocate to Queensland, escape the Melbourne winter, and lead a high-energy, values-driven team from day one. Enjoy world-class facilities, cutting-edge equipment, and a vibrant fitness community, all in a coastal town where the sun shines year-round. Ready to swap puffer jackets for palm trees? Join the Cartel! At Fitness Cartel Australia, we’re more than a gym - we’re an exciting and fast-growing brand with plans to expand to 60 clubs by 2030. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafés, crèche, and saunas, creating a feel-good environment that motivates, challenges, and inspires. Sick of the cold? Ditch the grey skies for warm, sunny Mackay! We’re opening a brand-new Fitness Cartel club in paradise—and we’re looking for an experienced leader to run the show. This is your chance to relocate to Queensland, escape the Melbourne winter, and lead a high-energy, values-driven team from day one. Enjoy world-class facilities, cutting-edge equipment, and a vibrant fitness community, all in a coastal town where the sun shines year-round. Ready to swap puffer jackets for palm trees? The Role : Club General Managers (CGM’s) are primarily responsible for the Club’s o verall performance & operations. This role will be integral in driving a culture of excellence, community, high performance environment, working alongside our Executive Team, Regional Performance Managers and Directors. Key Responsibilities: M anagement of the Clubs overall budgets and financials, including Member Movement/Growth, EBIDTA, & Retention strategies. Overseeing a Big-box style gym with 3000 members, including a Crèche, Retail & Apparel store, and Café. Manage the day-to-day operations of the Club, ensuring our high-quality facilities are consistently & well maintained. Recruitment, onboarding, training, and retention of staff members. Delivering training, mentoring and support for the Club Department Heads, running weekly meetings to engage & motivate your teams. Oversee staff rostering to ensure adequate staff coverage in all departments during club operating hours, approving leave & fortnightly payroll. Using internal software systems including Clubware, Debit Success & Gym Sales to determine internal communications and procedures are being met and followed. Effectively plan, manage and execute club events, such as Open Days & 8-week Challenges. Statistical Reporting & analysis. What you’ll need to succeed: Experience in a similar role - must be a Big Box Gym with more than 20 Staff and more than a 2,000 Member Club. Experience in a KPI driven environment with a natural drive to achieve targets and team goals. Ability to build rapport with people from varied walks of life, and a desire to help people succeed in their goals. Growth mindset, with a genuine passion for fitness & sales. The ability to solve problems and overcome obstacles. Outstanding communication abilities - able to list, understand, empathise and influence others. Customer-focused with a desire to achieve exceptional outcomes. Ability to be a role model and live by health values and behaviours while being passionate about the gym brand you work for. A "can do" attitude with a thirst for learning & ambition for growth. Be reliable, proactive, punctual, professional & well-presented. Have a strong work ethic. Be highly motivated & an adaptable team player with the ability to multitask and show initiative. Computer literacy & ability to learn new systems. Communicate & uphold, policies & procedures of the business to customers and staff. Current First Aid & CPR Certificates (if not holding, would be willing to acquire). Have Australian working rights. What we'll offer you in return: A Thriving Culture: Be part of the fitness industry’s most exciting and rapidly expanding brand. Career Growth: Opportunities for training, development, and advancement through our Future Leaders program. Perks: Relocation support to Mackay (for the right candidate). FREE gym membership to all Fitness Cartel locations. Discounts on supplements, apparel, and café products. Access to Merse Wellness Spas at discounted rates. Birthday Leave - have your birthday off, and get paid for it! Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more. How to Apply: Click ‘APPLY’ to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you can bring to our team. Applications will be reviewed as received, so don’t wait—apply today! Note: Only candidates meeting our selection criteria will be contacted. No agencies please! Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Health, Wellness & Fitness Referrals increase your chances of interviewing at Fitness Cartel Australia & New Zealand by 2x Get notified about new General Manager jobs in Melbourne, Victoria, Australia. 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