Regional Case Manager
Career Opportunity:
A Regional Case Manager position exists in our Moe office.
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About the Role
* Proactively manage claims to achieve cost-effective outcomes and identify return-to-work barriers.
* Maintain customer service standards for prompt resolution of enquiries.
* Develop and maintain technical knowledge across all facets of claims management.
* Stay up-to-date with legislative amendments and their practical application.
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About You
* Demonstrate an energetic and motivated approach to managing a demanding portfolio.
* Possess experience in a customer-centric environment.
* Exhibit excellent verbal and written communication skills.
* Show proven ability to manage time and prioritize work tasks effectively.
* Display superior customer service and communication skills.
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Benefits and Perks
* Inclusive Culture: Join a supportive team focused on customer outcomes.
* Flexible Work-Life Balance: Enjoy flexible and remote work options.
* Career Development: Access mentoring, development, and global mobility opportunities.
* Financial and Well-being Perks: Discounts on products, retail, tech, and travel, plus financial wellness initiatives.
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About Our Culture
We value diversity and inclusion, promoting a workplace where everyone belongs and can thrive.