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CMAX Advisory is a public affairs and corporate strategy consultancy that supports international and local companies to do business in Australia. Every day CMAX Advisory supports clients to navigate Australia's political and media landscapes, engage effectively with stakeholders, identify and capture key business opportunities, manage reputation and mitigate corporate risks. CMAX Advisory's team have worked at the highest levels of government and business internationally, across sectors, ranging from defence and national security, health and medical technology, agriculture, to fintech and renewable energy.
Role Description
The Deputy Chief Executive Officer is a full-time, on-site role based in Canberra, supporting the Chief Executive Officer in leading the firm's strategic, operational, and commercial agenda. The Deputy CEO is a key member of the CMAX Advisory executive team, responsible for overseeing the operational functions of the business, deputising for the CEO, and ensuring efficient service delivery, business continuity, and strategic alignment to client needs. Operating within a government relations and strategic advisory environment, the role requires the ability to support client engagements as well as managing performance and the well-being of the team. The role also includes supporting the CEO with budgets, client account management and contributing to strategies to sustain and grow CMAX Advisory's portfolio. This role oversees day-to-day operations across practice areas, ensuring high-quality delivery of projects and services for clients in complex public, private, and international environments. The Deputy CEO also provides leadership, supports talent development, and reinforces a culture of excellence, collaboration, and ethical practice.
Key Responsibilities
Strategic Operations & Planning
Collaborate with CEO in setting and driving organisational vision, operational strategy, and hiring needs.
Translate strategy into actionable goals for performance and growth helping to implement organisation-wide goal setting, performance management, and annual operating planning.
Monitor KPIs and performance to ensure alignment with strategic goals.
Directly oversee operations, HR, and support the CEO to budget for sufficient growth targets.
Lead, support and manage the CMAX Advisory team.
Oversee company operations and employee productivity (utilisation and billable hours), building a high-performing, inclusive culture ensuring team members thrive and organisational outcomes are met.
Ensure effective recruiting, onboarding, professional development, performance management, and retention.
Client & Account Management
Ensure high levels of client satisfaction through consistent communication, reporting, and responsiveness.
Direct client engagement with a range of stakeholders within and outside of government, the bureaucracy, think tanks and the media.
Support account planning and contribute to strategic advice provided to clients.
Maintain a deep understanding of client needs, political context, and policy priorities.
Develop and foster strong relationships with clients and stakeholders to grow CMAX Advisory's market footprint and billable days.
Qualifications & Experience
Proven experience within a government relations, corporate affairs, or management consultancy environment, with significant management and/or operational experience.
Strong analytical, problem-solving, and decision-making skills, with a focus on outcomes, risk management, and reputation management.
Strong strategic and business leadership capabilities, including experience in strategic planning and business planning.
Demonstrated commitment to inclusive leadership, team development, and fostering a collaborative, high-performance culture.
Strong client and stakeholder engagement skills and experience.
Relevant tertiary qualifications in business, public policy, or a related field.
Strategic thinking and problem-solving
Leadership and team development
Operational efficiency and process orientation
Communication and interpersonal skills
Client relationship management
Adaptability and resilience
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