Staff Supervisor – Coffs Harbour
Coffs Harbour
Busways is seeking a proactive Staff Supervisor to join our Coffs Harbour depot, supporting daily operations and ensuring safe, reliable transport services for the community
What You'll Be Doing:
In this varied role, you'll:
Be the main point of contact for drivers for all non-dispatch matters, providing support and guidance.
Support the Depot Manager with day-to-day depot operations.
Build and maintain master rosters and weekly driver rosters, including leave management.
Assist with incident management, including complaints, accidents, lost property and occurrence reports.
Manage administrative tasks such as employee files, timesheets, payroll support and phone enquiries.
Handling phone calls and two-way enquiries.
Assist during major incidents and cover trips when required to ensure services are maintained
What You'll Bring:
Strong administration and organisational skills, with excellent attention to detail
Clear and confident communication skills, both verbal and written
Ability to multitask and perform well under pressure in a fast-paced environment
Experience working autonomously and collaboratively within a team
Sound computer skills and confidence using multiple systems
Local knowledge of the Coffs Harbour area
Australian work rights, along with a current Driver's Licence and Working with Children Check
What We Offer You:
At Busways, we don't just transport people – we care about every part of the journey. You'll be part of a supportive, collaborative team in a modern office environment with great benefits, including:
Fitness Passport – discounted access to multiple fitness facilities
Employee Assistance Program for you and your family
Career progression opportunities and full training
Free on-site parking
Employee referral bonuses & tax-effective salary packaging options
Who We Are:
For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we're committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.
How to Apply:
Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 06/03/2026. All applicants will receive an outcome via email. Please include the following in your application:
A cover letter telling us who you are and why you'd be a great fit for this role
A current resume detailing your experience.
Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.
Questions? Please reach out to the recruiter assigned to this position All application will be personally reviewed by one of our Talent Acquisition team members.
Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
No agency applications, please.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Truck Transportation