Job Description
This role involves providing ICT support services in a large, technology-driven learning environment. The successful candidate will be responsible for managing and maintaining ICT infrastructure in schools, supporting both staff and students, and administering complex enterprise environments.
Main Responsibilities
* Manage and maintain ICT infrastructure across Department of Education schools.
* Administer and support school networks and server environments.
* Provide ICT support services to users.
* Collaborate with school leadership teams and deliver ICT professional development when required.
Key Technical Skills
* Hyper-V virtualisation administration.
* Administration of Windows and Linux-based servers.
* Cloud service administration (Google Workspace & Microsoft 365).
* Mobile Device Management (MDM) deployment and administration.
* Advanced enterprise networking (Cisco & HP switching).
* Cisco wireless technologies (controllers, APs).
* SOE and image deployment, with advanced troubleshooting skills.
* Experience supporting large fleets of desktops and notebooks.
* Experience with 1:1 and BYOD device planning, deployment, and management.
Personal Attributes Required
* Ability to work independently and as part of a team.
* Strong problem-solving and escalation skills.
* Punctual, reliable, and well-organized.
* Excellent people and communication skills.
* Systematic troubleshooting approach.
* Eligibility to work in Australia (citizen, PR, or permanent visa).
* Current driver's licence and reliable motor vehicle.
* Willingness to undergo police and background checks.
This is an excellent opportunity for a skilled Specialist Technician to join our organization and contribute to the delivery of high-quality ICT services. If you have the necessary technical expertise and personal attributes, we encourage you to apply for this role.