A clear pathway to grow into a management role within a dynamic and expanding ho A product and experience you'll be proud to represent, with generous staff disco Award-based pay for a full-time 38-hour week, including overtime and penalty rat Full Job Description Loulou Bistro, Boulangerie & Traiteur is a modern French venue located in Milsons Point, offering a unique combination of elegant bistro dining, traditional French baking, and gourmet deli products. As part of Etymon Projects, we’re shaping a new standard in premium hospitality, bringing together culinary excellence, luxury experiences, and community-driven service. The Role – Retail Supervisor We’re looking for a Retail Supervisor to support our Group Retail Manager in overseeing daily operations at Loulou's Boulangerie & Traiteur. You’ll help lead the front-of-house team, ensuring smooth service, maintaining product standards, and delivering a consistently exceptional guest experience. You'll be responsible for: Supporting staff training and mentoring. Running the store during management’s days off. Coordinating daily operations with the kitchen and bistro teams. Managing retail and delivery orders with precision and care. About You Customer service-focused with a genuine love for fine food. Available to work 38 hours a week (paid overtime for additional hours). 1–2 years’ retail or food & beverage experience. Some leadership experience preferred, but not essential. Comfortable using POS systems. A strong communicator and reliable team player. Excellent time management and problem-solving skills. The Perks Be part of a passionate, high-performing hospitality team. Enjoy generous staff discounts across all Etymon venues. Work with beautiful, ever-evolving French products and produce. Ongoing development and opportunity to move into specialist or management roles.