Exceptional customer service is the cornerstone of success in our industry. A Guest Service Agent plays a pivotal role in delivering an unparalleled experience to our valued guests.
Key Responsibilities:
* Evaluate and manage guest reservations, ensuring seamless check-in and check-out processes.
* Offer personalized local recommendations, taking into account individual preferences and needs.
Required Skills and Qualifications:
* Familiarity with hotel operations, including front-desk procedures and reservation management systems.