Job Summary / Overview
Join as a Service Coordinator supporting a Service Department in Osborne Park (relocating to Forrestfield in ****). You'll manage service requests, coordinate technicians and handle customer communications in this 12-month contract role with a competitive hourly rate and strong potential for extension.
Key Responsibilities
Manage and allocate service requests in line with company procedures
Coordinate technicians to meet productivity and efficiency targets
Handle customer service calls and resolve queries promptly
Maintain accurate service records in SAP
Process administrative tasks including work orders and invoices
Required Qualifications
Previous experience in customer service or coordination
Strong organisational and communication skills
Proficient with IT systems (SAP/Service Max advantageous)
Excellent customer service and phone manner
Calm and professional under pressure
Team-oriented with initiative and attention to detail
Working Conditions
Office-based, Monday to Friday (9AM - 5PM), Osborne Park WA
Relocating to Forrestfield in early ****
No WFH; free on-site parking
$35-$37 p/hr + Super
Supportive team environment
Training and potential for permanent transition
Apply Now
If you match the selection criteria and are interested in finding out more about the position, please click the "APPLY NOW" button below and attach your C.V. For a list of all vacant positions, please visit our website .
Alternatively, for a confidential conversation, contact Andrew Mackin Brown on ******** ***.
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